Connections Spring 2026 - Flipbook - Page 2
A warm welcome to you, from all
of us here at Phyllis Tuckwell.
The last year has been a year like no other,
and we have all had to adapt in ways
which we could never have imagined. With
Coronavirus here to stay, we begin our slow
return to a new normality, working within
a framework which takes into account the
increased infection control measures which
are now part of our everyday lives.
The pandemic has taught us much about
ourselves, and has made us challenge some
of the ways in which we were working. By
adapting to the changes we have had to
make, we have found that some of these
new practises have benefitted our patients
and staff, and made our working lives more
efficient. Increasing phone and video calls
to patients has enabled us to keep in touch
more efficiently with those who need our
support, and virtual therapy sessions have
provided an important social connection
for patients and carers unable to travel
to the Hospice or Beacon Centre. Remote
working has improved work-life balance for
our staff, and changes in the way we work
at the Hospice have helped us to see how
we could improve our use of the building in
the future. You can read more about these
changes and how we will integrate them into
our working lives, on pages 4-7.
Throughout the pandemic, we have
endeavoured to ensure that the care
we provide for our patients and their
families has remained as personalised,
comprehensive and compassionate as it
has always been. Despite social distancing
measures, increased remote contact and
full PPE, we have strived to maintain the
same level of holistic care that we provided
before the pandemic, and indeed support our
patients and their families even more, through
2
01252 729400
www.pth.org.uk
this difficult time. You can read about how we
have provided that care on pages 8 and 10,
where Sue and Sarah tell their stories, and
on page 9 you can hear from our Inpatient
Services Manager, Jackie Spendlowe, about
providing care during the pandemic.
As well as finding new ways of working,
we have also found new ways in which to
fundraise, with the help of you, our wonderful
community. From virtual marathons to socially
distanced walks and everything in between,
your creativity and support has really helped
us to get through the challenges which the
pandemic brought. Thank you all so much.
You can read more about our Fundraising
activities and events on pages 12-15, and
find out the latest on our shops on pages
16-17, which are once again bursting with
fantastic, quality second-hand items for you
to browse through.
With the roll-out of the vaccine now having
been extended to all UK adults, I do hope that
life will get back to normal for us all, and that
we can start to meet up face-to-face to enjoy
happy times together once again.
With best wishes and many thanks for your
continued support,
Sarah Church (Chief Executive)
Phyllis Tuckwell Hospice
@PTHospice
