Connections Spring 2026 - Flipbook - Page 6
Our comprehensive education programme
ensured that our staff’s palliative care
skills were kept up-to-date throughout
the pandemic, and we continued to offer
external education to other local healthcare
organisations’ staff. Despite the challenges,
we increased the number of training
sessions we provided by 65% compared
with 2019/20, and all of the training
provided was free of charge. 73% of
attendances were by Registered Nurses and
HCAs working in Care Homes, and some of
the key topics covered were breathlessness
management, symptom management,
assessment of pain, care in the last weeks
of life, and care of patients with dementia.
Training videos and resources were also made
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available on our website, for health and social
care colleagues to download, free-of-charge.
At the start of the year, we quickly found
ways for large numbers of people to work
from home, and introduced social distancing
for those remaining on-site. Our non-clinical
teams moved from being entirely office-based,
to being able to work from the Hospice,
Beacon Centre or home. We found new ways
to raise money through ‘virtual’ events, and
moved a large proportion of our retail sales
online, widening our retail audience. We
learned a great deal about how to use our
physical spaces in a way that reduces the
risk of infection, and this has helped us
shape our understanding of what we want
our working spaces to be like in the future.
